We have wanted to try the high tea at TWG but always miss out as we are there well before 3pm. It seems worthwhile. But now that I’ve tried it I’m not so sure. All the items are so tiny. I thought the sandwiches would be a lot more substantial and the salad was quite pathetic. Service was horrendous at the new branch at the open area at ION. We came here because the closed one at the floor above was so full. The waiter was sullen and smug faced. I felt that he had the attitude that it was beneath him to serve anyone. Is that what the owners of TWG want to promote? I know, I know. I am a sucker because I keep coming back. But I love the tea. Well as my partner says, the fragrance more than the tea itself. He thinks the tea is nothing special but the fragrance is lovely.
They also have a great way of preparing the tea so that the leaves don’t soak in there and get bitter after a while. The leaves are removed. They control the temperates with fancy equipment just like at fancy coffee joints. So they do have that going for them and I am impressed by the pretty crockery. The macarons here are the best I’ve had as well.
Yeah, the main thing that spoils it is the horrible rude snotty service. Hope one of the owners reads this and decides to train their staff properly or look into their hiring process. Just had to say my peace, because I really like pretty salons where you can have tea, conveniently located in a mall. For those unplanned times when you can convince your partner to have tea. Convinced my cousin this time even though she’s not fond of this place. She likes trying out new places but indulged me.
A pot of tea for S$11 and macarons for S$2 was not too bad. It’s a similar price as the less swanky places. So I’d say stick with the ala carte menu. The brunch menu is also better than the high tea set.
D liked her creme brulee but thought the one at Paul was better. And much more substantial for a lower price. Here there were two flavours to try so I guess that was the edge.
The scones came with a tea jelly and clotted cream. Not bad I would say.
Wish I could come here just for the tea. But maybe that’s why they have such aloof, inattentive, snooty staff to discourage you from ordering too little.
Quick shots of the menu.
They really need to buck up on service. This blogger was treated worse than I was.