Had the worse crossaint ever at Tully’s at Orchard Central. It looked good, but turned out to be very dry, hard and stale. The only redeeming factor was the chocolate coating. I’ve had better ones here before and I do hope they are more vigilant in clearing out their older items. No issues about the service though.
My experience was marred by rude customers instead. They were very rude to the Tully’s service staff and that really annoyed me. Service in Singapore might suck at times, and I have complained loads about it, but I don’t think customers should treat service staff like they are slaves who have to cater to your every whim. There is a line. Noticed a customer practically having a tantrum, slamming her tray down, as she was not served fast enough.